To: _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)
From: _________@____.__ (Sender’s email address)
Subject: Requesting technical assistance
Respected Sir/Madam,
My name is ____________ (name) and I am using _____________ (name of the product) that is manufactured by your company. The model number of the product is __________ (mention the model number).
I am writing this email to inform you that I am facing some issues with the mentioned product for which I seek your kind assistance to resolve it promptly. The following are the details:
Device/ product name: ______________
Software version: ______________
Error code/ issue description: ______________
In order to get it rectified, I have attempted ________________ (state the troubleshooting steps you took) but the issue persists. I shall be highly obliged for your prompt assistance in resolving this technical issue. If more information is required please let me know.
Thanking you,
______________ (name),
______________ (contact details)
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