Complaint about Duplicate Transactions – Sample Email to Complain about the Duplication Bank Transaction

The Branch Manager,

I write this email in reference to below mentioned bank account:

Account number:
Account details:
Branch Name:

This is to inform you that on __/__/____ (date), I made a payment at _________ (mention) amounting to ___________ (mention amount) via ________ (card/ cheque/ IMPS/ any other) and I beg to state that the payment got debited twice. I write this email to request you to kindly look into the same and proceed with a refund of one of the amount debited. I am sharing the transaction ID for both transactions done.

  • Trxn ID:
  • Trxn ID:

I shall be obliged for your quick action. Please look into the same.

Thankful as always,
[Digital Signature – if applicable]
____________ (Signature)
____________ (Name),
____________ (Contact details)

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