Apology Email for Delayed Delivery – Sample Apology Email to Customer for Late Delivery

To:        _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)

From:   _________@____.__ (Sender’s email address)

Respected Sir/ Madam,

I write this email in response to the complaint that is received by our support department on __/__/____ (date) regarding __________ (delay in delivery.

On behalf of _________ (mention company name), I offer my sincerest apology for the delayed delivery. The delay in delivering your order occurred due to _________ (technical issue/product out of stock/ any other).

I most humbly request your cooperation, and we assure you that your order will be delivered within _____ (number of days).

Warm regards,
_________ (Your name),
_________ (Designation),
_________ (Contact details)

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