To: _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)
From: _________@____.__ (Sender’s email address)
Subject: Apology for Service Delay
Respected Sir/Madam,
I write this email with due respect to address the delay that you experienced with the service that you requested on __/__/____ (date) for _________ (mention requested service). The delay occurred as __________ (mention reason – unavailability of staff/ unavailability of spare parts/ any other).
We most sincerely apologize for the inconvenience this delay must have caused you. Please be assured that we as __________ (company name) are committed to providing better service in the future. If you have any queries in this regard or require further assistance with this, please do not hesitate to contact us at _________ (mention contact details) or you may write us at _________@___._ (email address).
Thanking you,
Best regards,
_________ (Company name),
_________ (Contact details)
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