To: _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)
From: _________@____.__ (Sender’s email address)
Subject: Apology for Delay in Delivery
My name is _________ (Your name), and I am writing in reference to the recent order placed by you for raw material in the name of _________ (mention name), with order number/ticket number _________ (mention order number/ ticket number).
I would like to inform you that the order you placed experienced a delay due to _________ (mention reason – unavailability of transportation/ unavailability of staff/ unavailable deliverables/ any other reason). I apologize for this delay and acknowledge the inconvenience it may have caused to your workflow.
I assure you that we will make every effort to prevent such delays in the future. If in case of any queries or information, please contact us at _________ (contact number) or write to us at _________ (mention email address).
For, _________ (Company name),
_________ (Contact Information)