Subject: Request for a new headset
Respected Sir/ Madam,
Through this email, I would like to inform you that my name is __________ (name), and I work as __________ (designation) in your company i.e. _______ (company name). I am working for the last ________ (mention duration) and my employee ID number is ________ (employee ID number).
With due respect, I am writing this email to bring to your kind attention an issue that I am facing with the headset that is provided to me by our Company. I feel sad to inform you that the headset is not functioning properly as _________ (mention the issue – cable broken/ headphone jack broken/ distorted mic voice/ any other). The headphones that I currently use have serial number _________ (mention the serial number).
Upon reaching the IT department, I got to know that the same cannot be repaired and as it needs a quick replacement, I urge you to kindly look into the same and provide me with a new headset at the earliest.
____________ (Digital Signature – If Applicable),
____________ (Employee ID Number)