To: _________@____.__
Bcc/Cc: _________@____.__
From: _________@____.__
Subject: Apology for the unavailability of room
Dear Customer,
Hope you are doing well. This email is in reference to the recent reservation that you made at our hotel ___________ (mention name of the hotel) having reservation ID number ______________ (mention the reservation ID).
Respected, due to some unavoidable circumstances, we will not be able to accommodate your booking at our hotel for the booked dates i.e. ________ (mention dates). However, in such a circumstance, we would like to recommend you another hotel of our chain. The following are the details:
Name of the hotel: ______________
Address: ______________
We understand that we fell short in serving you as per your expectation and sudden change in hotel might be inconvenient for you. We assure you that serve you better in the coming visits. For more queries, please do reach out to us at __________ (mention contact details).
Regards,
___________ (Digital Signature),
___________ (Name),
___________ (Contact details)
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