Respected,
I am writing this email in reference to the order that I had placed on __/__/____ (date) bearing order number __________ (mention order number).
My name is _________ (name) and through this email, I would like to bring to your kind concern that while placing the above-said order, _______________ (I have incorrectly entered the address/ payment got failed/ money deducted but not ordered/ any other).
Therefore, I am writing this email in order to request you to kindly look into the same. In this regard, you may contact me at _____________ (contact number). I look forward to hearing back from you.
Thanking you,
Regards,
_________ (name),
_________ (contact details)