Sir/Madam,
This email is in reference to the order placed on date __/__/____ (date) for ____________ (product name). This is to notify you that the order number is __________ (mention number) and I have received the order.
I would like to report that I have received the wrong product as I had ordered ____________ (product) and I have received _________ (product). I am enclosing the order status document for your reference.
Therefore, I have made the return request with my registered email ID ________ (mention ID). Kindly, send me the product that I ordered as soon as possible as I need that product urgently.
Thank you,
Regards,
_____________ (Name),
_____________ (Order ID Number),
_____________ (Contact details)