To: _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)
From: _________@____.__ (Sender’s email address)
Subject: Apology for Delayed Payment
I am writing this email to address the issue of pending payment for _________ (mention purpose) with the reference __________ (quotation number/ order number/ ticket number/ any other). The payment was originally planned to be made to you latest by __/__/____ (date).
I deeply regret to inform you that the payment for the aforementioned order/ quotation/ any other has been delayed due to unforeseen circumstances, specifically ____________ (mention reason – unavailability of funds/ out of town/ oversight/ any other). I want to assure you that this delay is not reflective of our business relationship and we value your services.
I want to assure you that the pending payment will be made without further delay by __/__/____ (date). Please accept my sincere apologies for any inconvenience this delay may have caused you.
Your understanding in this matter is greatly appreciated. I kindly request your prompt response to confirm the receipt of this email.
Thank you for your patience and cooperation.
_________ (contact details)