Apology Email to Boss for Escalation – Sample Email of Apology for an Escalation

To:        _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)

From:   _________@____.__ (Sender’s email address)

Subject: Apology for escalation

Respected Sir/Madam,

My name is _________ (name), and I am working as ________ (designation) in your company. I am writing this email in reference to the recent escalation that was done during ___________ (name the task/ project).

Through this email, I would like to apologize for the above-mentioned escalation. This is to inform you that I am highly apologetic for the inappropriate handling of the escalation. I understand that the escalation could have been handled more appropriately.

I assure to take steps to avoid such escalations in the future and ensure a smooth workflow. I will be highly thankful for your kind forgiveness and value the team’s contribution.

Thanking you,
_________ (Name),
_________ (Designation),
_________ (Employee ID)

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