Apology Email for System Error – Sample Email Apologizing for Technical Glitch

To:        _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)

From:   _________@____.__ (Sender’s email address)

Subject: Apology for System Error

Dear _________ (Customer’s name),

My name is _________ (Your name), and I am working as a _________ (designation) at ________ (company name). I write this email to apologize on behalf of our company for a recent system error you encountered.

As per the feedback you provided, it appears that you experienced a system error during _________ (meeting/ conversation/ transaction/ any other).

We value your feedback and deeply regret any inconvenience this caused. We expect that you will accept our apology and find this compensation satisfactory.

Thank you for your kind understanding and valuable patience. For further inquiries, please contact us at _________ (contact details).

Best Regards,
_________ (Your name),
_________ (Designation),
_________ (Company name)

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