To: _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)
From: _________@____.__ (Sender’s email address)
Subject: Apology for Payment Delay
I am ________ (mention name), and I am writing to apologize for the delay in processing the payment for the order with order ID _______ (mention order ID). I deeply regret any inconvenience this delay may have caused.
The delay in payment was due to _________ (mention reason – banking error/technical glitch/communication issue/other reason). I assure you that steps are being taken to prevent such occurrences in the future.
I want to assure you that the payment has now been successfully processed and I am enclosing the transaction receipt for your reference.
__________ (Your name),
__________ (Contact details)