To: _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)
From: _________@____.__ (Sender’s email address)
Subject: Apology for Delay in Delivery
Respected Sir/ Madam,
I am writing in reference to the order you placed on __/__/____ (mention date).
I want to extend my sincere apologies for the delay in delivering your order with order number __________ (mention order number). We deeply regret any inconvenience this delay may have caused. The main reason behind the delay, which was due to __________ (mention reason – high demand/stock shortage/incorrect address/other).
If you have any questions or concerns, please feel free to contact us at ___________ (mention contact number/email address).
Thank you for your understanding and patience.
_________ (Your name),
_________ (Contact details)