Apology Email for Incorrect Quotation – Sample Email to Apologize for Wrong Information

To:        _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)

From:   _________@____.__ (Sender’s email address)

Subject: Apology for Incorrect Quotation

Dear Sir/Madam,
I am writing this email in reference to the quotation sent by our ________ (department) regarding __________ (product/goods/any other). I would like to inform you that due to __________ (miscommunication/mistake/reason), you have received incorrect information regarding the same.

On behalf of __________ (company name), I deeply apologize for the inconvenience caused to you due to the wrong information received. We have resolved this issue and are hereby attaching the correct quotation for your reference and kind perusal. If you wish to contact us, please feel free to reach us at ___________ (contact details).

Thank you for your understanding and cooperation. Assuring you of our best services at all times.

Best Regards,
__________ (Name),
__________ (Contact details)

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