Cc : ____________ (Enter Carbon Copy Receiver's Email Address)
Bcc : ____________ (Blind Carbon Copy Receiver's Email Address)
Subject: Apology for cancellation of hotel reservation
Dear _________ (Name),
This email is in reference to your hotel reservation having booking ID _________ (mention ID). On behalf of ___________ (Name of the hotel), I _________ (name) working as a __________ (manager) would like to offer my sincere apologies for cancellation of booking due to ____________ (mention reason for cancellation).
We at ________ (hotel name), always ensures the best customer experience but due to some unavoidable circumstances, we had to cancel your booking. We regret the inconvenience caused to you and we hope that you will understand this situation. If you need further assistance, please do not hesitate to contact us at ________ (contact details).
Thank you for your understanding and cooperation.
___________ (Contact details)
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