This is to most respectfully inform you that my name is __________ (Name) and I hold a __________ (Saving/ Current/ Overdraft) account in your branch having account number ____________ (Account Number) and I am using the mobile banking service for the said account.
I write this email to inform you that my __________ (name of the mobile/ model) was registered for mobile banking but, the same got lost and I write this to request you to register my new phone _________ (name of the mobile/ model) so that I will be able to use mobile banking in the new phone.
It is to request you to kindly look into the same and I shall be highly obliged for your kind support.
[Digital Signature – if applicable]
____________ (Contact details)