Portal Not Working Mail – Sample Email Reporting Non-functional Portal

To   : ____________ (Enter Receiver's Email Address)
Cc   : ____________ (Enter Carbon Copy Receiver's Email Address)
Bcc : ____________ (Blind Carbon Copy Receiver's Email Address)

Subject: Issue with _________ (Portal Name) – Employee ID: __________

Dear __________ (IT Support Manager Full Name),

I am __________ (Your Name), an employee with Employee ID __________, and I hope this email finds you well.

Portal Details:

Portal Name: __________
Employee ID: __________
I am writing to bring to your attention an issue I am facing with the _________ (Portal Name). Unfortunately, I am unable to access the portal for __________ (mention any specific tasks or time period).

Issue Details:

Error Message (if any): __________
Steps Taken to Resolve: __________
I shall be obliged if you could look into this matter at your earliest convenience and provide guidance on resolving the issue. If additional information is required, please let me know.

Thank you for your prompt attention to this matter.


__________ (Your Full Name)
__________ (Your Employee ID)
__________ (Your Contact Information)

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