Parcel Not Received Email – Sample Email Reporting Non-receipt of Parcel

To   : ____________ (Enter Receiver's Email Address)
Cc   : ____________ (Enter Carbon Copy Receiver's Email Address)
Bcc : ____________ (Blind Carbon Copy Receiver's Email Address)

Subject: Non-receipt of Parcel – Tracking ID: __________

Dear __________ (Customer Support Manager Full Name),

I am __________ (Your Name), and I trust this email finds you well.

Parcel Details:

Tracking ID: __________
Expected Delivery Date: __________

I am writing to bring to your attention the non-receipt of a parcel with the tracking ID __________. As of today, the parcel has not been delivered, and I would appreciate your assistance in tracking its current status.

Additional Information:

Delivery Address: __________
Details of the Sender (if available): __________

I shall be obliged if you could investigate this matter and provide me with an update on the current status of the parcel.

Thank you for your prompt attention to this issue.


__________ (Your Full Name)
__________ (Your Contact Information)

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