Email to Manager for Customer Complaint – Sample Complaint Email to Manager Regarding Customer Complaint

To:        _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)

From:   _________@____.__ (Sender’s email address)

Subject: Complaint regarding Customer’s Behavior

Respected Sir/Madam,
This email is in reference to the complaint having reference number _______ (mention number) made by Mr./Ms. __________ (name). The complaint was regarding __________ (refund/replacement/damaged product/brief).

As per the customer’s requirement, I have provided the resolution_______ (mention resolution) process, but the customer is not satisfied with our services. Moreover, when I tried to contact the customer regarding the same, he/she shouted and refused to accept the resolution provided.

Kindly, look into the matter personally and resolve the issue as soon as possible.

_________ (Name),
_________ (Designation),
_________ (Contact details)

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