This is to inform you that my name is _____________ (name) and I would like to inform you that on __/__/_____ (date) I applied for a credit card from your bank for which I was informed that I will be getting the latest update by __/__/____ (date) but unfortunately, I have not got to hear anything about the same.
Therefore, I am writing this email to request you to provide me with the updated account status as I have not heard about the same from you. I shall be obliged if you could respond at ___________@_____.___ (email address).
[Digital Signature – if applicable]
____________ (Contact details)