To: _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)
From: _________@____.__ (Sender’s email address)
Subject: Wrong email information complaint
Respected Manager,
Through this email, I would like to inform you that I recently made a flight booking with your airline, and I have realized that there was an error in the email that I received for the confirmation of booking. Unfortunately, the ____________ (date of travel/ PNR number/ departure time/ any other) mentioned in the email is incorrect, and the correct detail should be __________ (correct details).
I understand the importance of accurate communication, especially regarding booking details and updates. I kindly request your assistance by updating my correct travel information to ensure that I do not have to face any issues on my upcoming flight.
Here are the corrected details:
Booking Reference/Confirmation Number: ____________ (Your Booking Reference/Confirmation Number)
Correct details: ___________ (Correct details)
I appreciate your prompt attention to this matter and thank you for your assistance in ensuring accurate communication.
______________ (name),
______________ (contact details)
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