The Branch Manager,
This is to most humbly inform you that I am writing this to bring to your notice that my name is ________ (name) and I hold a __________ (Type of bank account) bank account in your branch bearing account number ________ (account number).
I am writing this email to bring to your notice the poor condition of the ATM machine that is installed at my location ______(name of the location). An ATM machine of your bank, i.e. ___________ (Bank Name) is located near my residence. But unfortunately, for the last _______ (Days/ Weeks – Duration) the machine is not working properly, which is making it difficult for us to withdraw money.
I request you to kindly consider this as a genuine issue and get the ATM fixed at the earliest.
Thankful as always,
____________ (Contact details)