Complaint regarding ATM services – Sample Email to the Branch Manager Complaining About ATM

The Branch Manager,

This is to most humbly inform you that I am writing this to bring to your notice that my name is ________ (name) and I hold a __________ (Type of bank account) bank account in your branch bearing account number ________ (account number).

I am writing this email to bring to your notice the poor condition of the ATM machine that is installed at my location ______(name of the location). An ATM machine of your bank, i.e. ___________ (Bank Name) is located near my residence. But unfortunately, for the last _______ (Days/ Weeks – Duration) the machine is not working properly, which is making it difficult for us to withdraw money.

I request you to kindly consider this as a genuine issue and get the ATM fixed at the earliest.

Thankful as always,
[Digital Signature]
____________ (Signature)
____________ (Name),
____________ (Contact details)

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