Complaint Email Example for Bad Service – Sample Email to Complaint About Service

To:        _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)

From:   _________@____.__ (Sender’s email address)

Subject: Poor service ___________ (mention issue)

Respected Sir/ Madam,

My name is _________ (name) and I am writing this email to express my dissatisfaction with the recent service experience I had at your ______________ (store/ branch/ department) i.e. __________ (name and address of the store/ branch/ department). As a loyal customer of your Company for the last several years, the level of service I received on __/__/____ (date) was far below the standard I have come to expect.

During my visit, I encountered _____________________ (mention the specific issues – long wait times, unhelpful staff, or any other problems). Despite my attempts to address these concerns with the onsite staff, the situation was not resolved satisfactorily. As this was never expected, it left me highly frustrated and shocked.

I believe in the reputation of ___________________ (Company Name), and I trust that you value customer feedback. I urge you to investigate this matter promptly and take corrective actions to ensure that other customers do not face similar issues in the future.

I expect your kind consideration to get into it in order to avoid the same in future. If necessary, I am open to discussing this further to provide additional details.

Thanking you,

__________________ (Name),
__________________ (Contact number)

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